solving the problems of the world’s poorest people, the so-called “bottom of the pyramid,” nets innovation for the whole planet. so argues c.k. prahalad in an interview at wharton. shneiderman and plaisant agrued similarly that, by designing to accomodate elderly, differently-abled, and young users, the entire user base benefits. by designing for the bottom of …
don’t worry, be crappy
i’m high from the fumes of kawasaki’s 9 truths of innovation. let me spit them out in my own words, with commentary, and add two more! jump to the next curve. it’s crowded in here. don’t worry, be crappy. as a perfectionist, i have to love this one. it’s also a principle of agile development: …
emotional design is, eh, ok
i’m a fan of don norman’s design of everyday things, so i picked up emotional design with great expectations. i was disappointed. i expected a richer, tighter explanation of the interplay between emotion and design, a book full of models, insights, and design directives. norman doesn’t completely fail in these regards, but neither does emotional …

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